You can submit your enquiry through one of the indicated channels.

E-mail

Send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with the following details:

• Name
• Contact Phone Number
• Description of the facts

Form

Available at:

• HF Sales and Customer Service Points: Anadia, Pinga, Marina
• Online

Phone contact

Call (+351) 291 705 555.

Opening hours:

Monday to Thursday: 08:30 am to 12:30 pm and 02:00 pm to 06:00 pm

Friday: 08:30 am to 12:30 pm and 02:00 pm to 05:00 pm

Saturdays, Sundays and Holidays: Closed 

Complaints Book and Compliments Book

Available at:

• HF Sales and Customer Service Points: Anadia, Pinga, Marina
• Online

Consumer Conflict Arbitration Center of the Autonomous Region of Madeira (CACCRAM)

Available at:

• Online